Knowing the correct Kia Finance phone number is essential for anyone who finances or leases a Kia vehicle. Whether you need help with payments, online account access, lease-end options, payoff quotes, or financial support, Kia offers several official contact numbers for customers in both the United States and the United Kingdom. Each number serves a very specific purpose, and calling the right line will help you get fast, accurate assistance without unnecessary delays.

This comprehensive guide explains every official Kia Finance contact number, what each line is used for, how the support system works, and tips to help you reach the right department quickly.

1. Why the Right Kia Finance Phone Number Matters

Kia Finance operates multiple departments—customer service, payment support, collections, lease servicing, and more. Choosing the correct phone number is important because:

• It reduces wait times

• You reach an agent trained for your specific issue

• You avoid transfers between departments

• You protect your account by contacting official support only

• You resolve financial matters faster

Many customers call the wrong line and experience delays. This article makes sure you always have the right contact at the right time.

2. Kia Finance USA – Official Phone Numbers

Kia Finance America supports drivers across the United States with a variety of phone numbers dedicated to different types of inquiries. Below are the official, recognized contact lines and what each one does.

2.1 Main Kia Finance Customer Service (USA)

Phone: (866) 331-5632

This is the primary customer service phone number for Kia Finance America. You should call this line for:

• Account information

• General customer support

• Payment questions

• Billing inquiries

• Payoff amount requests

• Lease or loan details

• Questions about the Kia Finance login

• Updating account information

This number connects you with trained representatives who handle a wide range of finance-related issues.

2.2 Automated Payment System (USA)

Phone: (866) 498-4455

This automated system allows customers to make:

• One-time phone payments

• Scheduled payments

• Balance checks

Many customers use this number when they cannot access their online account or prefer to pay by phone. Some processing fees may apply depending on your payment method.

2.3 Lease-End Servicing & Lease Department (USA)

Phone: (855) 537-8542

If you are nearing the end of your Kia lease, this is the correct number to call. This line helps customers with:

• Lease-buyout calculations

• Lease return instructions

• Vehicle inspection scheduling

• Early termination questions

• Mileage and wear-and-tear information

• Lease extension options

Because lease servicing is more specialized, this number takes you directly to the lease department.

2.4 Collections & Delinquency Department (USA)

Phone: (866) 344-5632

Call this number if:

• You have missed payments

• You received a late notice

• Your account is in collections

• You need to make a payment arrangement

• You want to discuss hardship options

The collections team is trained to help customers resolve overdue accounts respectfully and professionally.

2.5 Kia Roadside Assistance (USA)

Phone: (800) 333-4542

Although not part of the finance department, this 24/7 emergency number is useful for:

• Breakdowns

• Flat tires

• Towing

• Battery issues

• Emergency roadside help

This number supports drivers of financed or leased Kia vehicles during unexpected roadside events.

2.6 Mailing Addresses for Kia Finance USA

While not phone numbers, many customers need these addresses:

• Payment Address: For mailing checks

• Correspondence Address: For documentation or written requests

Always include your finance account number when mailing anything to Kia.

3. Kia Finance UK – Official Phone Numbers

Kia Finance UK offers several dedicated contact numbers depending on the type of agreement you hold. These include PCP (Personal Contract Purchase), HP (Hire Purchase), and PCH (Personal Contract Hire).

3.1 General Customer Services (UK)

Phone: 0800 085 1925

This is the main Kia Finance customer service number in the UK. Call this line for:

• General contract inquiries

• Payment questions

• Updating details

• Mileage queries

• Finance agreement explanations

• Early settlement figures

• End-of-term support for PCP or HP

This line is free to call from both mobiles and landlines.

3.2 Financial Support & Arrears (UK)

Phone: 0800 085 2060

This number is specifically for customers who:

• Are struggling to make payments

• Need temporary financial relief

• Are at risk of arrears

• Need to discuss payment arrangements

• Want to avoid escalating financial issues

Kia Finance UK encourages early communication, and this line connects you to the financial support team.

3.3 Complaints & Customer Relations (UK)

Phone: 0800 085 2162

Call this number if you:

• Wish to make a formal complaint

• Need to escalate an unresolved issue

• Have concerns about your agreement

• Need assistance with disputes

The customer relations team handles escalations professionally and confidentially.

3.4 Contract Hire (PCH Customers) – Dedicated Line (UK)

Phone: 0800 0749 755

This number supports customers with Personal Contract Hire agreements. Use this line for:

• Rental information

• Maintenance queries

• Vehicle return procedures

• Mileage adjustments

• End-of-contract instructions

If your Kia was obtained through a lease rental plan rather than PCP or HP, this is your direct line.

3.5 Email Support (UK)

Kia Finance UK also provides email channels for non-urgent matters:

• General customer service

• Financial support

• Complaints

• Documentation follow-up

Emails are best for detailed matters where you may need written confirmation.

4. When to Call Each Kia Finance Number

Here’s a quick reference for choosing the right number:

This table ensures you always reach the correct team the first time.

5. Tips for Calling Kia Finance Successfully

Have your account details ready

This includes:

• Finance account number

• Vehicle registration or VIN

• Last payment amount

• Personal identification details

This helps the representative access your file quickly.

Call during optimal hours

Avoid peak times such as lunchtime or late afternoon. Early mornings usually have the shortest hold times.

Use the automated system for quick tasks

For simple balance questions or payments, the automated line is often faster.

Document interactions

Write down:

• Date and time

• Name of the representative

• Confirmation numbers

• Summary of discussion

This is useful if follow-up is needed.

6. Other Ways to Contact Kia Finance

Online Account Portal

Both USA and UK customers can manage their accounts online:

• Make payments

• Update details

• View statements

• Check payoff amounts

• Start lease-end processes

Mail

Traditional mail is useful for long-form letters, payoff checks, or document submissions.

Dealership Finance Departments

Dealerships can help escalate urgent issues or clarify financial terms.

7. Final Thoughts

Knowing the correct Kia Finance phone number ensures quick, accurate support for your finance or lease agreement. Whether you’re in the USA or UK, each phone line is designed to assist with a specific type of request — from general account questions and lease-end support to collections or financial assistance.

By using the official contacts listed above, you avoid unnecessary delays and ensure your inquiries are handled by trained Kia representatives. Whether you’re making a payment, checking on your agreement, or exploring end-of-term options, this guide gives you the complete set of tools to manage your Kia Finance experience confidently.